Inside Sales Supervisor - Hp (Albuquerque, New Mexico) in Albuquerque, New Mexico For Sale
•Supervises a group of Inside Sales Representatives responsible for contacting customers via telephone for the purpose of selling products, services and supplies or demand generation to achieve unit goals and/or Sales Reps responsible for managing inbound calls and orders. Achieves unit revenue and expense objectives within assigned area. •May have primary responsibility for supervision and development of first level Inside Sales Supervisors. •Assists in the recruiting, training and development of Inside Sales Representatives and first level supervisors. Assists in planning Inside Sales strategies. •Serves as an escalation point to engage appropriate resources for sales support issue resolution. •Responsible for the supervision of activities and resources needed to facilitate the day-to-day efforts of the department and to achieve the business plan. •Applies specialized subject matter knowledge to solve moderately complex issues with established guidelines. •Works cross-functionally with Inside Sales Managers to assist with business plan development. •As dictated by segment direction, may be responsible for driving outbound marketing campaigns, installed base initiatives, demo seed unit program, and additional projects as required by sales organizations. •Responsible for employee career development, compensation, performance goals, monitoring and coaching, training, and new hire development. •Typically manages >10 Inside Sales Representatives. May also directly supervise low level supervisors.
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