Account Operations Manager - Hp (Rio Rancho, New Mexico) in Albuquerque, New Mexico For Sale

Manages the operational business relationship of mid-size to large domestic accounts; serves on account team. Conducts and reviews highly complex operational analysis. Acts as a point of escalation and collaborates with other functions to drive resolution of operational issues of medium to high complexity, in support of the customer/partner requirements. Represents the customer/partner needs and provides business requirements to projects of moderate to high complexity. Prepares and runs operational performance reviews with the customer/partner and supports improvement plans. Consults and advises on operational matters of medium complexity to internal clients at peer levels and above. Proactively communicates operational process changes to customers/partners and internal clients; supports the implementation phase Contributes to business- or function-wide solutions that impact multiple business units and/or countries. Typically partners with internal clients at peer level or one level above.
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