Director of Group Accounts - NW Recruiters (Albuquerque, NM) in Albuquerque, New Mexico For Sale
Company Description
NW Recruiters is the premier resource for executive jobs and management talent in the nation. Among recruiting firms, our knowledgeable recruiters consistently deliver the executive jobs and search results that clients and candidates seek. We are committed to identifying fantastic career opportunities in a wide variety of industries and functional specialties.
Job Description
NW Recruiters is seeking a Director of Group Accounts. This role will be responsible for creating a top-to-top relationship that fosters trust in the account team, other agency personnel and the suite of services the Company may provide. This relationship-building role may also extend to the clients’ partner agencies. The Director is also expected to be and remain current on all industry practices, with particular attention to the retail environment.
Essential Job Duties and Responsibilities
Provide leadership for the client teams under his/her supervision while fostering teamwork, employee morale, motivation and open communication
Enforce and help evolve company account servicing policies and procedures as needed
Troubleshoot and resolve any client service issue/problem that may arise from time to time
Actively lead and support a positive, proactive, results-oriented work culture that is regarded by peers and stakeholders as innovative and demonstrative of firm’s culture, values and desire to super serve
Work with client and agency stakeholders to determine, direct and develop the year’s goals, deliverables, required resources, budget, and program timing of account teams under his/her supervision
Oversee the development and management of client budgets; forecast and track accounts’ revenue, ensure invoicing is proceeding properly
Monitor profitability of accounts
Remain engaged and abreast of project scopes and progress of same
Ensure client teams continually assess, track and report on project milestones and provide timely status reports to client and Company management
Attend client or client-related meetings as necessary
Attend conferences and seminars, as needed
Revenue Responsibility
Monitor accounts’ profitability to ensure they are tracking to or exceeding goals
Grow agency revenue by providing existing clients top service as well as by upselling and cross-selling the full suite of company services.
Supervisory Responsibilities
Directly manages Client Services Directors of the teams under his/her supervision
Trains, coaches, guides, directs, develops and empowers direct reports using company-wide processes, tools and resources
Education
BA/BS with emphasis in advertising, marketing or communications preferred; MBA a plus
Work Experience
Proven track record of effective account management supervision experience on integrated marketing programs preferably in the specialty of shopper and/or experiential marketing – 3+ years. 8+ years of account service experience,
Skills & Competencies
Demonstrated experience in relationship building; well-developed interpersonal skills.
Demonstrated experience providing strategic marketing advice either within a blue-chip company or as part of an agency
Strong knowledge of traditional as well as new media. A deep understanding of the marketing and promotional industry, a vision for its growth and the commitment to advance Company’s forward-looking strategies within the marketplace. A thorough understanding of the U.S. Hispanic and multicultural markets. Bilingual a plus.
Ability to inspire and lead client service teams to work cooperatively and
synergistically with the various client agencies and Company departments
Excellent communication skills: oral, written, listening and presentation
Ability to analyze research and sales data and apply same to strategic recommendations and/or marketing plans
Ability to problem-solve and “think on your feet”
Good at multitasking
Source: http://www.jobs2careers.com/click.php?id=xxxxxxxx29.96