In-Bound Calls Customer Care Assistant Work@Home Division in Albuquerque, New Mexico For Sale
Company Description
Sitel is a global leader in the outsourcing call center industry, assisting large companies by helping manage their customer service needs. Sitel has over 58,000 associates across 23 countries throughout North and South America, Europe, Africa, Asia Pacific and the Middle East.
Job Description
We work with many of the world’s largest and most well respected brands, and while each industry requires vastly different expertise, we consistently deliver one thing that is vital to every industry – an exceptional customer experience.
Sitel’s Work@Home division is looking for qualified candidates to join our team of associates. We hire talented people who share our passion for providing exceptional customer service. As a Work@Home associate, customer calls will be routed to your home office.
Qualifications:
•Prior customer service experience preferred
•Sales experience a plus; all projects will involve sales
•Self-motivated and able to work independently
•Excellent verbal and listening skills
•Professional and articulate voice
•Ability to multi-task in several computer applications at once while holding a conversation with a customer
•Enjoy working in a fast paced, and at times, hectic environment while maintaining a professional attitude
•Personal Computer Internet access: 1.5 minimum upload and download speed required (will be tested)
What we offer:
•Paid professional training attended from the comfort of your home
•Medical and dental benefits for full-time employees
•401(K)
•Hourly based pay with possible incentive opportunities
•Vacation and holiday pay
•Paid through direct deposit or total pay card (debit card)
•Hired as an employee rather than independent contractor
•Full and part-time shifts available
•Employee discounts with Sitel’s many major brand-name partners including consumer electronics companies, PC manufacturers, satellite service providers and mobile communication companies.
To apply or to learn more:
http://www.sitel.com/careers/work-home/workhome-agent-job-description/
Click here to apply.