Work From Home - Reservation Sales Representative - Albuquerque - Enterprise Holdings (Albuquerque, in Albuquerque, New Mexico For Sale
The Contact Center for Enterprise Holdings EAN Services, LLC currently has openings for Work From Home Reservation Sales Representatives. Enterprise Holdings is the parent company of multi-billion dollar brands Enterprise Rent-A-Car, Alamo Rent-A-Car, and National Car Rental. The Contact Center provides support to all three brands and their business operations. Working from Home as a Reservation Sales Representative, you will handle inbound calls, assisting customers with reservation sales and various customer inquiries. This position offers paid training, competitive benefits and discounts, and a professional and friendly team environment. We are looking for individuals who thrive on a challenge and truly want to provide services that exceed the expectations of each and every one of our customers. Our ideal candidate is customer-focused, highly detail-oriented, and able to consistently produce results. We are looking for extremely reliable individuals who can adapt to change, absorb and apply new information, and who have the determination to learn detailed processes. Mustcurrentlylive in thestate of New MexicoMust currently live in the Albuquerquemetropolitan areaTraining Schedule: 9:00-5:30pm CST Monday-Friday for 4 weeks (Paid Training)Work schedules are based on business need and could include morning, afternoon, and evening hours.All schedules require working both weekend days, Saturday and SundayStarting pay is $12.45/hr with the opportunity to bonus based on individual and team performance Handling incoming calls efficientlyHandling reservations for offices while promoting the benefits of renting with the companyConsistently meet established performance and quality standardsLocate and interpret complex information from a number of databasesCommunicate information considered unsatisfactory by customers in a tactful mannerHandle multiple tasks (ie., talking with customers while accessing information in a computer)Offer alternatives and options to overcome objectionsMaintain a courteous and pleasant demeanor while speaking with external and internal customers Knowledge/Skills/Abilities: Able to learn quickly in a technical environmentComputer literacy required - able to successfully navigate and maneuver across multiple applications simultaneouslyGood typing, data entry and spelling skillsSelf-starter and disciplined; not easily distracted while working at homeAbility to trouble-shoot and fix minor computer problems independentlyDetail oriented, ability to multitask, strong sense of urgency and commitment to excellenceAbility to work under minimal supervisionStrong and accurate business English, verbal and written communication skills (grammar and spelling) Equal Opportunity Employer - Minorities/Women/Veterans/Disabled Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the futureMust be at least 18 years oldMinimum of 6 months experience in EITHER customer service or sales.Minimum 1 year work experience at the same employerBasic computer navigation skills and ability to toggle between different computer screens and programsMust be able to work 40 hours per weekMust be able to work morning, afternoon, and evening schedules, based on business needApart from religious observation must be able to work both weekend days (Saturday and Sunday) Work From Home Requirements: Must currently live in the state of New MexicoMust currently live in the Albuquerque metropolitan areaHave permanent residence with a defined working space that is clean, ventilated and quiet Work From Home Technical Requirements: Computer or PC (no Mac)Compatible OS Versions: Windows 7 or Windows 8Computer USB Headset with MicrophoneHigh speed Internet access provided by a cable or DSL provider (Satellite broadband does not meet our requirements)Minimum up load speed of xxxx kbps (1.0 mbps)Minimum down load speed of xxxx kbps (3.0 mbps)Use of wireless and WiFi air cards is prohibited Enterprise reserves the right to verify that your PC meets or exceeds the above requirements. Date: xxxx-08-18 Country: US State: NM Category: Customer Service/Support - Contact Center/Call Center
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