Inside Sales Representative Outbound - (Rio Rancho) in Albuquerque, New Mexico For Sale

About HP Hewlett-Packard is a leading global technology services provider delivering business solutions to its clients. The Customer Support and Service business delivers support to our consumers both in warranty and post warranty. We do this via contractual services through delivering compelling support, service & solution offerings so that our customers are receiving value through their relationship with HP at home, at work or on the go. Our vast network allows us multiple opportunities for us to innovate, invest and to continuously improve the HP Print and Personal Systems experience Purpose This role requires a shared quota, increase customer satisfaction, and drive profitable growth across a product segments. They will have primary ownership responsibility for assigned product divisions within their accounts. The business unit is Personal Printing Systems. The Inside Sales Representatives are required to maintain a strong technical knowledge of Hewlett Packard and third party product lines . Knowledge, Skill and Ability Closes sales on assigned products or assigned customers; may generate leads for closure by an experienced Outside or other Inside Sales Representative. Shares sales activities with experienced Sales Reps as necessary. Informs customers of company promotions and upgrades; may persuade customer to purchase extended products, services, supplies. Responsible for pipeline and forecast responsibility in accordance with sales center business process. Execute opportunity and lead management. Establishes a professional working relationship with the client. Aligns the account strategy and sales motions to maximize client value. Build and maintain solid customer relations that protect or expand company's Installed base. Actively collaborate with field sales and others to ensure seamless account coverage. Seeks out appropriate resources in presales, product/service specialists to support complex deals. As dictated by the selling model, establishes partner contacts to share account information and seek joint opportunities that drive incremental revenue. Nurtures and closes new opportunities that result in substantial incremental orders, revenue and margins to company, representing the entire company portfolio of products and services. Attains quarterly targets and annual quota. Works in assigned territory/ account. Shares quota with the field Selling role may be transactional and/or demand generation in nature About HP Hewlett-Packard is a leading global technology services provider delivering business solutions to its clients. The Customer Support and Service business delivers support to our consumers both in warranty and post warranty. We do this via contractual services through delivering compelling support, service & solution offerings so that our customers are receiving value through their relationship with HP at home, at work or on the go. Our vast network allows us multiple opportunities for us to innovate, invest and to continuously improve the HP Print and Personal Systems experience Purpose This role requires a shared quota, increase customer satisfaction, and drive profitable growth across a product segments. They will have primary ownership responsibility for assigned product divisions within their accounts. The business unit is Personal Printing Systems. The Inside Sales Representatives are required to maintain a strong technical knowledge of Hewlett Packard and third party product lines . Knowledge, Skill and Ability Closes sales on assigned products or assigned customers; may generate leads for closure by an experienced Outside or other Inside Sales Representative. Shares sales activities with experienced Sales Reps as necessary. Informs customers of company promotions and upgrades; may persuade customer to purchase extended products, services, supplies. Responsible for pipeline and forecast responsibility in accordance with sales center business process. Execute opportunity and lead management. Establishes a professional working relationship with the client. Aligns the account strategy and sales motions to maximize client value. Build and maintain solid customer relations that protect or expand company's Installed base. Actively collaborate with field sales and others to ensure seamless account coverage. Seeks out appropriate resources in presales, product/service specialists to support complex deals. As dictated by the selling model, establishes partner contacts to share account information and seek joint opportunities that drive incremental revenue. Nurtures and closes new opportunities that result in substantial incremental orders, revenue and margins to company, representing the entire company portfolio of products and services. Attains quarterly targets and annual quota. Works in assigned territory/ account. Shares quota with the field Selling role may be transactional and/or demand generation in nature Education and Experience Two year university/Associate degree preferred or equivalent experience. Experience in related field, preferable in IT. Direct experience interacting with customers (ie, Technical, Administrative, or Call Center roles) Additional Qualifications Solid telesales skills. Listens to customer needs and tailors messages to customers based on their needs and ties-in additional promotional campaigns, upgrades, or extended products/services. Must be a team player and juggle multiple tasks and competing priorities. Must be able to apply subject matter knowledge to solve common and complex business issues within established guidelines and recommend appropriate alternatives. Exercises independent judgment within generally defined policies and practices to identify and select a solution. Exhibits knowledge of the company portfolio of products or capacity to learn and utilize product resources to meet job requirements. With management guidance, proactively contacts and sells products/services and completes lead follow-up with assigned area of responsibility. Consistently meets or exceeds metrics related to outbound calls, open pipeline opportunities, and closed won revenue set by segment management. Knows and understands company's sales tools and processes Strong presentation and communication skills Hewlett Packard Company is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law." Education and Experience Two year university/Associate degree preferred or equivalent experience. Experience in related field, preferable in IT. Direct experience interacting with customers (ie, Technical, Administrative, or Call Center roles) Additional Qualifications Solid telesales skills. Listens to customer needs and tailors messages to customers based on their needs and ties-in additional promotional campaigns, upgrades, or extended products/services. Must be a team player and juggle multiple tasks and competing priorities. Must be able to apply subject matter knowledge to solve common and complex business issues within established guidelines and recommend appropriate alternatives. Exercises independent judgment within generally defined policies and practices to identify and select a solution. Exhibits knowledge of the company portfolio of products or capacity to learn and utilize product resources to meet job requirements. With management guidance, proactively contacts and sells products/services and completes lead follow-up with assigned area of responsibility. Consistently meets or exceeds metrics related to outbound calls, open pipeline opportunities, and closed won revenue set by segment management. Knows and understands company's sales tools and processes Strong presentation and communication skills Hewlett Packard Company is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law."
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